Marketing Costs for small businesses and non-profits who want to outsource

One of the first questions a potential client asks us is, “How much will our marketing costs be if we work together?” This is because spending conservatively is more important than ever for small businesses and non-profits. 

We know this well, as we’re not only a small business, but we’ve also been supporting mom & pop brands in outdoor recreation, travel, and action sports for over 20 years.  Tight budgets, limited staff, rising costs, and competing priorities can make it difficult to spend on things like marketing and advertising, especially when you are just trying to stay afloat!

Marketing can often feel like both a necessity and a luxury.  You want to be smart, cost-effective, and gain expert support without the overhead of a full-time employee.  But how much should you spend, who should you hire, and what are the trade-offs?  Let’s dive in!

In this blog, we’ll cover the following:

• Benefits to Outsourcing Your Marketing
• How To Determine Your Marketing Costs
• Who Could You Hire and What Should You Expect to Pay
• What Services are Included in Your Marketing Costs

benefits to outsourcing your marketing 

When you outsource, you’re hiring external professionals, freelancers, or an agency to handle some or all of your marketing needs. This frees up your time to work on other projects.  Marketing tasks an agency or freelancer can handle include:

• E-Commerce management
• Content creation, videos, graphics
• Paid advertising
• Email marketing
• SEO and search engine marketing (SEM)

For small businesses and non-profit organizations, outsourcing some of your marketing needs provides flexibility and access to specialized skills without the commitment of a full-time salary or benefits.  Before we move on, if you’re curious about working with a small agency like ours, take a peek at our marketing services and pricing!

How to determine your marketing costs

In order to figure out what your marketing costs might be, whether you are a bike shop or a tour operator, start by deciding which marketing tasks you can continue doing easily and which ones you need to offload.

Taking a look at the marketing services listed above, which are you most comfortable continuing to manage?  Which ones do you need help with?  If you’re a one-man or one-woman show, it’s critical to be honest with yourself about the amount of time you can dedicate to marketing.  Here are a few questions to ask yourself:

• Are tasks like daily social media management or sending weekly email newsletters something you enjoy?
• Do you have the time to manage these tasks?
• Should you be spending your time elsewhere where it is of more value to your business?

For example, if you are an executive director at a non-profit organization, you should not split your time between managing fundraising and marketing tasks.  Instead, you should be out having meetings with big donors, making phone calls, and pitching corporate partners to bring in high-dollar gifts!

Who Could you hire and what should you expect to pay?

There are four main options for small businesses and non-profit organizations who want to outsource some or all of their marketing:

1. Connect with a Freelance Marketing Specialist
2. Hire a Digital Marketing Manager (full-time or part-time)
3. Hire a Marketing Agency
4. Work with a CMO or Marketing Consultant

We’ll review each below.

1. Connect with a freelance marketing specialist

 A freelance marketing specialist is Ideal for individual tasks like blog writing, social media management, or graphic design.  Expect to spend $700 – $1,500 a month for a good freelance marketing specialist.  Sites like Fiverr, Freelancer, or Upwork can help you find freelancers in your price range.

Best for: One-off projects or small ongoing needs
Pros: Affordable, flexible, specialized
Cons: May lack strategic guidance or availability for fast turnarounds. May need to share your logins and passwords with a complete stranger.

2. Hiring a Digital Marketing Manager

As a small business or a non-profit, you may be ready for a full-time or part-time digital marketing manager.  As long as you can provide the overall marketing strategy and structure, your digital marketing manager can handle things like social media management, copywriting, email marketing, and website updates.  Marketing costs for a full-time digital marketing manager range between $55,000 to $85,000 a year here in San Diego, California.

Best for: Regular, ongoing support
Pros: Can work independently on projects once given direction
Cons: Expensive and will require standard employee benefits and compensation

3. Hire a Marketing Agency

What about hiring a marketing agency?  The benefits include a better ‘package deal’ where you can add on more services, you’ll have more resources at your disposal, and more experience in tough areas like SEO.

However, hiring an agency to manage your marketing costs between $850-$4,500 a month, which might be steep for a small business or non-profit.  Of course, these costs can be as high a $20K or more, depending on your goals and your budget!

Best for: Regular, ongoing support
Pros: Can offer a package deal, provide access to resources, and has more experience
Cons: May require a larger upfront investment or a long-term contract

As an example, at Top Rope Media, we work with many small businesses and non-profits on a monthly retainer to help them manage their marketing needs, such as SEO, email marketing, and paid advertising. 

We allow for flexibility in the marketing services we provide each month; you’ll never pay for something you don’t need, and we do not require a long-term contract.  Read more about our marketing services and get a range of pricing here!

4. Work with a CMO or marketing consultant

Thinking a CMO (Chief Marketing Officer) or marketing consultant might be better suited to help your small outdoor brand or non-profit grow its wings?  A Marketing Consultant or CMO, whether part-time (often called a fractional CMO) or full-time, can build you a comprehensive marketing strategy, define your KPIs, and lead your outsourced team.  This is the perfect choice if you do not know where to start.  However, their services do not come cheap. Expect to pay between $150-500/hr for a marketing consultant.     

Best for: High-level support and startups
Pros: Great for audits or company restructuring
Cons: Will not execute and dig into the details, expensive, and not invested in your business long-term

So, while the short answer to “What will our marketing costs be?” is ‘it depends’, these key choices above will help you narrow things down. Below, we’ll address a few other areas you’ll want to think about when you search for marketing help. 

What services are included in your marketing costs 

As a small business owner, when you search for a service you need, you want to know early on how much it will cost.  However, when you start your search for marketing help, you may feel like you have reached a ‘gatekeeper’.  They will not give you the pricing details, but are more than happy to set up a sales call.  Grrr…this can feel incredibly frustrating.

If you’re wondering why there’s such secrecy in marketing costs, this is because an agency may not want its competition to know its pricing.  Or, they may feel like they could be leaving money on the table if they provide you with upfront pricing.  As we loathe those sales calls as much as you do, we’ve created a Services & Pricing page to give our customers a better idea of their marketing costs if they decide to work with Top Rope Media.

To further complicate marketing costs, several services fall under the marketing umbrella.  Prices will range greatly depending on the services you need.

First, let’s talk about what should be included in your pricing.  Your typical marketing manager, freelancer, or marketing agency should be expected to perform the following tasks:

• Social Media Management
• Content Production and Blog Writing
• Email Marketing
• Search Engine Marketing (SEM), Paid Social, and Google Advertising

A big plus if they also have experience in the following areas:

• Search Engine Optimization (SEO)
• Graphic Design
• Photography + Videography
• Web Development
• Public Relations

Look for a marketing partner that is well-versed in the marketing tools you need, whether that’s Instagram advertising, SEO, or email marketing.

final thoughts on marketing costs for small businesses and non-profits

Now that you have a better idea of what your marketing costs might be if you outsource and what they include, you are ready to take the next step!  Remember to ask lots of questions.  Become familiar with the current marketing trends and platforms before you bring someone in to manage them for you.

If you’ve got a question, drop us a line and let’s navigate the marketing wilderness together!  Lastly, if you’re seeking more tips on do-it-yourself digital marketing, check out these posts:

• Best Email Marketing: Improve Clicks and Open Rates 
• How to Use Your Website to Generate Better Leads
• 8 Steps to Kickstart Your Online Advertising with Facebook and Instagram

Until next time, happy marketing friends!

Meredith, Top Rope Media

generate better leads and grow your business

Want to learn how to use your website to generate better leads and grow your small business or non-profit?  Well, when we begin these projects with each client, we ask them to think about what a “lead” means for their company and how they plan to capture them.

A lead for us is an email address, but for some, it’s a phone call, a contact form completion or a follow on social media.  Be clear on what a lead means to you and your marketing team before you move on to the next step!

How to Spot a Good Lead: The Elusive Mountain Pika

A good lead is like the elusive mountain pika.  Rarely seen in the wild, this creature roams quietly through the rocky talus fields, making itself known only when in need of sustenance or to sound the alarm before diving back into its burrow.

When it finds a spot in the sun, the mountain pika may linger, basking in the glory of its warmth.  When spotted by the curious hiker, cameras and phones come flying out in the hopes of capturing this recluse of the wilderness.

Similarly, when we spot a good lead, we clamor for its attention.  We immediately email, call, InMail or the brave few may show up on their doorstep.  We are not providing the lead with any education or nourishment, we just want to sell, sell, sell.

And just like the shy mountain pika when it feels under attack, the lead disappears back into the wilds of the interwebs.

how do you capture a good lead?

Now that you’ve defined what a good lead is for your brand, how do you capture it?  And once you have it, where do you keep it?  This elusive mountain pika needs food and water, so be strategic with your planning of lead capture and lead nourishment.  Let’s set up your lead capture strategy first.  

Ways to capture a lead for your outdoor or lifestyle brand:  

There are a number of ways to capture a lead, but here’s the most common ways we capture an email address for our clients:

• contact form submission
• event activation
• download of gated content
• website footer – newsletter sign-up box
• landing pages

Where to store your leads

Having a good CRM or Customer Relationship Management system in place allows you to not only store leads, but also track additional information.  This might include how the lead came in and when, what their social handles are, and when your last contact was. 

We use Monday.com or Insightly at Top Rope Media, but have also worked with Blackbaud, SalesForce, Memberleap and Hubspot.  If your organization has a membership component, you seek financial contributions and membership dues, then having a CRM in place is crucial. 

Pro tip: Be wary of the ‘all-in-one’ solutions. 

Many companies will promise their CRM can not only help you track leads, but also manage accounting, do email marketing, social media planning, etc.  After 20 years of working in marketing and fundraising, we’ve learned there is no out-of-the-box solution that will do everything well.  Most larger brands and organizations will require some CRM customization.

If you need help selecting a CRM, or using a tool like Zapier to connect your CRM to say your email marketing platform, send up a smoke signal.  We offer consulting services to help get you moving quickly. 

Generate Better Leads by Producing Better website Content

Several of our clients have asked for a new website design, or major a refresh of their current site.  Why?  They want something more visually appealing, easier to navigate, and easier to help them generate better leads. 

Curious as to one of the primary ways we generate better leads at Top Rope Media?  We create better content.  Where does that content live?  On our website.

We should all be long past the days of buying lists and followers.  And yes, we certainly recommend paid advertising for many of our clients to help generate brand awareness and revenue.  However, we find the best leads come from the playing the long game and creating good content. 

Again, where should that content live?  On your website.

What types of content should you create

Now that you’re onboard with writing good content to help you generate more well-qualified leads, what type of content should you create?  Well these days content comes in many forms.  Video still rank as one the most-consumed pieces of content.  Accordingly to Wyzowl, 84% of people say they’ve been convinced to buy a product or service by watching a brand’s video.

If you’re new to video, we’ll tackle how to get started in an upcoming post.  For now, let’s talk about what other types of good content you should be creating to generate better leads:

• Case studies
• Infographics
• Blog posts
• Videos or Vlogs (upload to YouTube or Vimeo, and embed the link on your website!)
• Checklists or resource guides
• Comparisons, rankings or reviews
• How-to or explainer videos
• Articles for trade publications, or local/national news outlets
• Press releases
• Podcasts
• White papers or eBooks

How Good Content Can Improve Your SEO

Now that you’ve learned what types of good content you can produce, don’t let your content stream dry up!  By building a library of evergreen content for your readers or viewers, and having it live on your website, you can easily link to these pieces throughout the year. 

All this good content will also help you create better search engine optimization (SEO).  Not quite sure what SEO is?  Read more about it in our Website Design and SEO blog post.  So instead of paying an agency to manage your SEO, save your money and start by writing good content!

content marketing: What to write about or record on a video

What types of content should you produce and write about?  The first step should be to start a list with the top questions you are asked about your product, service or organization. 

For example, if you create a list of the 24 questions people most frequently ask you about your service or product, then an honest and thoughtful answer to each of those questions could be your first 24 blog posts or videos!

Create authentic content that focuses on your audience’s needs and addresses their pain points.  As an example, one of the most frequently asked questions we receive is a form of “What will this cost?”  So instead of hiding that from potential clients until they receive our proposal, we address it on our Services page.

Tools to Help You Write or record Good Content

Where else can you find what written or video content your audience needs and wants and therefore generate better leads?  Through your website or Google Analytics, look at the pages with the most views (besides your homepage) along with the pages people spend the most time on. 

Need help finding more keyword phrases to include in your content?  By using the tools listed below you can create a good list of keywords or keyword phrases that are often searched for in relation to your product or service: 

• Keywords Everywhere
• SEMRush
• Buzz Sumo
• Google Search Console
• Google Keyword Planner

More Tips for Writing or recording Good Content

Be consistent and stay on brand.  As an example, most people come to our website for two separate content tracks: adventure travel and marketing.  Although we personally have an interest in what the Utah snow forecast looks like for this week, or the latest puffy jacket to hit the market, we do not write about it in our blog.

We generate better leads by staying consistent with the content we produce.  So, stay focused on offering solutions to your audience’s most frequently asked or searched questions.

content creation vs. content distribution

So now you know what types of content you can produce to generate better leads. In addition, you learned what to write about or record in those pieces of content.  What’s the next step?  Distributing that content. 

Since you cannot expect people to stumble upon your great content simply through search alone, help them find it through content distribution.  That great blog you just wrote, or that video you just recorded for YouTube (which is embedded on your website) can be shared in a number of different ways. 

Here’s a few distribution channels we use:

• Email: via an email marketing platform like Mailchimp
• Social media (Twitter, Instagram, Facebook, Pinterest, LinkedIn)
• Paid advertising
• Online forums
• Networking groups  

How do we keep track of the content we’re distributing?  We create a content calendar to stay organized and use publishing tools like Hootsuite to track when, where and what we’re sharing.  Examples of other tools you can use to organize your content: 

• Excel, Google Sheets, Buffer, Post Planner, Hubspot

Need Content Production and Distribution Help?

Need help getting started generating better leads, or want us to create and manage your content production and distribution?  If so, read more about our Services and Pricing to see if we’re a good fit for you.  Have a quick question for us?  Send up a smoke signal or leave us a comment below.

Lastly, if you’re seeking more tips on digital marketing, check out these posts:

• 7 Steps to Crafting Your Perfect Email Strategy
• Website Design and SEO for the Outdoor Industry
• 8 Steps to Kickstart Your Online Advertising with Facebook and Instagram

To learn more about what we do on the regular, follow Top Rope Media’s adventures on Instagram, Facebook or Twitter.

Until next time, happy content writing!

Meredith